Terms & Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by Postech Direct All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

  1. Prices and Specifications are subject to change without prior notice.
  2. Back Ordered item prices are NOT firm and may change per fluctuating cost.
  3. The warranty will be void if serial number label is missing, damaged or tampered with.
  4. The warranty will be void if the product is damaged.
  5. Repairs must be returned with original purchase invoice and fault report!
  6. We are not responsible for any repaired goods not being collected after 6 months.
  7. A full credit will be issued if returns take place within 7 days of invoice date, provided goods are in resale able condition, including all manuals, Software and Packaging.
  8. if the return of goods takes place after 7 days from the date of invoice (maximum 30 days), then the credit passed will be the lesser amount of 70% of the current selling price, or 70% of the original purchase price, whichever is lower, provided the goods are in resale able condition, including Manuals, Software and Packaging. The acceptance of such return is at our discretion.
  9. A 30% handling charge will be issued for goods not being returned with their "original" Packaging, Software or Manuals. The acceptance of such return is at our discretion.
  10. Software’s and retail packaged peripherals will NOT be credited if opened!
  11. Warranties on Power Supplies for POS Products:

  Epson Printer Power Supplies - 3 months

*  Posiflex Power Supplies for Printers & Terminals - 1 year

NB These warranty periods exclude lightning damage or power surges

Warranty terms for Thermal Printer Print Heads:

The Thermal Print Heads (TPH) is warranted against defective manufacture or workmanship for three (3) months or 20,000 meters whichever comes first.

Should the printer have any signs of physical damage the warranty will be considered to be null and void. The warranty only covers pixel failure. No liability will be entertained for consequential damage of a print head that was incorrectly installed or poorly maintained.

THANK YOU FOR SHOPPING ON POSTECH DIRECT ONLINE.